mild88 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and mild88 ("mild88", "we", "us", "the Platform") governing your access to and use of the mild88 online casino and sports betting platform at mild88.games ("the Platform").

By registering an account, accessing the mild88 Platform, or placing any bet or wager on mild88, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the mild88 Platform.

These Terms apply to all users of the mild88 Platform, including players accessing the Platform from Pakistan. All references to currency in these Terms are to Pakistani Rupee (PKR) unless otherwise stated. All communication on mild88, including these Terms, is in English.

2. Eligibility

To be eligible to use the mild88 Platform, you must:

• Be at least 18 years of age;
• Be a natural person (corporate accounts are not permitted);
• Have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction;
• Not be subject to a self-exclusion order on mild88 or any related gaming platform;
• Not be an employee, director, or immediate family member of an employee or director of mild88 or any of its affiliated companies or game providers;
• Provide accurate, complete, and up-to-date registration information at all times.

mild88 reserves the right to request documentary proof of eligibility — including a copy of your Pakistani CNIC (Computerised National Identity Card) — at any point in your account lifecycle. Failure to provide requested documentation within the specified timeframe may result in account suspension until verification is complete.

3. Account Registration and Management

3.1 Registration

To access the full range of mild88 services, you must register an account by providing a valid Pakistan mobile number and creating a secure password. You are responsible for the accuracy of all information provided during registration and must update your account details promptly if any information changes.

3.2 One Account Per Player

Each individual player is permitted to hold only one active mild88 account. The operation of multiple accounts — whether under the same name, mobile number, household, IP address, or payment method — is strictly prohibited and constitutes a material breach of these Terms. mild88 reserves the right to close all accounts associated with a single player found to be operating multiple accounts and to void any balances or winnings accrued across those accounts.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your mild88 login credentials. You must not share your password with any third party. mild88 will never ask you to provide your password via any channel. Any activity carried out on your mild88 account using your login credentials will be deemed to have been carried out by you, and you will be held responsible for such activity. If you suspect unauthorised access to your account, contact mild88 support immediately via Telegram or live chat.

3.4 Know Your Customer (KYC)

mild88 operates a Know Your Customer verification process in accordance with applicable anti-money laundering obligations. You may be required to provide identity documents, proof of address, and proof of payment method at any time. mild88 may withhold withdrawal processing until satisfactory KYC documentation has been received and verified.

4. Deposits and Withdrawals

4.1 Deposits

mild88 accepts deposits in PKR via the following payment methods: Easypaisa, JazzCash, Raast, HBL, UBL, MCB Bank, Meezan Bank, Bank Alfalah, USDT TRC20, and USDT BEP20. The minimum deposit amount is 500 PKR. mild88 does not charge deposit fees, though your payment provider may apply its own transaction charges.

All funds deposited to your mild88 account must originate from a payment method registered in your own name. Deposits from third-party accounts are prohibited. mild88 reserves the right to return deposits and close accounts where the source of funds cannot be verified.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit wherever possible. The minimum withdrawal amount is 1,000 PKR. mild88 processes the majority of verified withdrawal requests within a few hours of submission.

Withdrawals to third-party accounts are strictly prohibited. The account receiving a withdrawal must be in the same name as the registered mild88 account holder. mild88 reserves the right to conduct additional verification checks before processing any withdrawal request, particularly for first-time withdrawals or withdrawal amounts exceeding 500,000 PKR.

4.3 Currency

All mild88 account balances, bets, winnings, bonuses, and transactions are denominated in Pakistani Rupee (PKR). There is no currency conversion applied at the point of deposit or withdrawal for PKR transactions. Cryptocurrency deposits (USDT) will be converted to PKR at the prevailing rate at the time of transaction processing.

4.4 Dormant Accounts

An account that has had no login activity for a continuous period of 12 months or more may be classified as dormant. mild88 will attempt to notify dormant account holders via their registered mobile number. A dormant account maintenance fee may be applied to dormant accounts in accordance with mild88's prevailing fee schedule. Your PKR balance will not fall below zero as a result of dormancy fees.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotions offered by mild88 are subject to these general bonus terms in addition to any specific terms stated at the point of the offer. In the event of a conflict between general terms and specific promotion terms, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Bonus funds credited to your mild88 account are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement is stated clearly at the point of opt-in for each offer. Wagering requirements are calculated as a multiple of the bonus amount (and in some cases the deposit plus bonus amount). For example, a bonus of 1,000 PKR with a 30× wagering requirement requires 30,000 PKR in qualifying bets to be placed before any bonus-derived winnings may be withdrawn.

5.3 Game Contributions

Not all games on mild88 contribute equally toward wagering requirements. Slots typically contribute 100% of bets placed. Live casino table games, sports bets, and Cockfighting may contribute at a lower rate (commonly 10%–20%). The contribution rates for each game category are stated in the specific promotion terms. Bets placed on excluded games will not count toward wagering requirements.

5.4 Bonus Abuse

Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, placing low-risk hedging bets across outcomes to clear wagering requirements, or exploiting technical errors to obtain bonus funds — is strictly prohibited. mild88 employs fraud detection systems and reserves the right to void bonuses, void related winnings, and close accounts where bonus abuse is identified.

5.5 Bonus Expiry

Bonus funds and free spins awarded to your mild88 account carry an expiry date, which is stated in the specific promotion terms. Bonus funds or free spins not used before the expiry date will be automatically removed from your account. No extension will be granted.

6. Gaming Rules

6.1 Game Availability

mild88 reserves the right to add, remove, or modify games in the Platform's library at any time without prior notice. The availability of specific games may vary based on technical constraints, provider agreements, or other operational requirements.

6.2 Game Outcomes

All game outcomes on mild88 are determined by certified Random Number Generator (RNG) software operated by the respective game providers (including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt). mild88 does not manipulate game outcomes. Results are final once a game round is completed and settled on the Platform.

6.3 Technical Malfunctions

In the event of a technical malfunction, disconnection, or system error occurring during a game round, the outcome of the affected round may be void. mild88 is not liable for any losses incurred as a result of connectivity issues on your device or network. Bets that cannot be verified as having been placed before a technical error occurred will not be honoured.

6.4 Sports Betting and Cockfighting

Sports bets placed on mild88 — including cricket, HBL Pakistan Super League, football, and kabaddi markets — and Cockfighting bets are governed by mild88's specific sports and Cockfighting betting rules, available within the relevant sections of the Platform. In the event of event cancellations, rule violations by participants, or disputed outcomes, mild88's Sports and Cockfighting Rules shall govern settlement.

6.5 Betting Limits

mild88 reserves the right to set minimum and maximum bet limits on any game or event at its discretion. Limits may vary by game type, player account status, and specific promotions. Exceeding applicable limits may result in bets being voided or adjusted.

7. Prohibited Activity

The following activities are strictly prohibited on mild88 and constitute material breaches of these Terms:

• Registering more than one account or assisting others in circumventing the single-account requirement;
• Providing false, inaccurate, or misleading information during registration or at any subsequent point;
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game on mild88;
• Colluding with other players in live casino games, poker formats, or sports betting markets to manipulate outcomes;
• Exploiting software errors, display glitches, or incorrectly posted odds to place bets with knowledge of the error;
• Initiating fraudulent chargebacks or payment reversals on deposits made to mild88;
• Money laundering, or depositing funds derived from illegal activity to a mild88 account;
• Threatening, harassing, or abusing mild88 staff or other users via any communication channel;
• Accessing mild88 using a VPN or proxy service to circumvent geographical access controls or responsible gaming restrictions;
• Allowing a person under the age of 18 to access or use your mild88 account.

mild88 reserves the right to suspend or permanently close any account engaged in prohibited activity and to void any bets, bonuses, or winnings associated with such activity. mild88 may report suspected criminal activity to relevant authorities.

8. Responsible Gaming

8.1 Player Self-Management Tools

The following responsible gaming tools are available to all mild88 account holders at no charge:

• Deposit Limits: Set a daily, weekly, or monthly maximum PKR deposit amount. Reductions take effect immediately.
• Loss Limits: Cap the maximum PKR amount you can lose within a defined time period. Reductions take effect immediately.
• Session Time Alerts: Set regular reminders showing your current session duration and net PKR result.
• Reality Checks: Configurable notifications displayed at intervals during active gaming sessions.
• Self-Exclusion: Request a temporary break (1 day to 90 days) or permanent self-exclusion from mild88. Self-exclusion requests are actioned immediately upon receipt.

8.2 Self-Exclusion

If you wish to self-exclude from mild88, contact our support team via live chat or Telegram at any time. Self-exclusion requests are processed immediately. During a self-exclusion period, your account will be suspended and you will not be permitted to access the Platform. mild88 will not send promotional communications to self-excluded accounts.

8.3 Problem Gambling Support

If you or someone you know may have a gambling problem, mild88 recommends seeking support from relevant organisations. Players in Pakistan can seek assistance from mental health professionals and counselling services. Contact mild88 support for further guidance on accessing help resources.

9. Privacy and Data Protection

mild88 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the mild88 Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

mild88 uses your personal data to administer your account, process transactions, verify your identity, prevent fraud, comply with legal obligations, and — where you have opted in — to send you promotional communications. mild88 does not sell personal data to third parties. Your data is shared with third parties only where necessary for the operation of the Platform (for example, payment processors and game providers).

For full details of how mild88 handles your personal data, including your rights under applicable data protection law, please refer to the mild88 Privacy Policy available at mild88.games/privacy-policy.

10. Intellectual Property

All content on the mild88 Platform — including but not limited to the mild88 brand name, logo, website design, text, graphics, software, game interfaces, and promotional materials — is the intellectual property of mild88 or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the mild88 Platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, republish, display, post, transmit, or create derivative works from any mild88 content without the prior written consent of mild88.

11. Limitation of Liability

To the maximum extent permitted by applicable law, mild88 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, loss of PKR balance due to technical failures outside mild88's control, or any other losses.

mild88's total aggregate liability to any player in connection with their use of the Platform shall not exceed the total PKR amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms limits mild88's liability for death or personal injury caused by negligence, fraud, or any other matter which cannot be excluded by law.

12. Account Termination and Suspension

mild88 reserves the right to suspend or permanently close any player account at its sole discretion, including in circumstances where:

• You breach any provision of these Terms;
• You provide false or misleading information;
• mild88 suspects fraudulent, abusive, or illegal activity on your account;
• You are found to be under the age of 18;
• Regulatory, legal, or compliance requirements necessitate closure;
• Your account has been dormant for an extended period and cannot be reactivated.

Upon closure of your account by mild88 for reasons other than breach of Terms by you, any verified PKR balance in your account will be returned to your registered payment method within a reasonable period, following completion of any pending KYC verification requirements.

You may request closure of your mild88 account at any time by contacting the support team. Account closure requests will be processed promptly. Please note that voluntary account closure does not automatically activate a self-exclusion — if you wish to self-exclude, please make this request explicitly.

13. Amendments to These Terms

mild88 reserves the right to amend, update, or replace these Terms at any time. Material changes to these Terms will be notified to registered players via their registered mobile number or via a notice displayed on the Platform. Your continued use of the mild88 Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms.

If you do not accept an amendment to these Terms, you must stop using the mild88 Platform and request account closure before the effective date of the amendment. Continued use of the Platform beyond that date will be treated as acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. Any disputes arising from your use of the mild88 Platform should first be directed to the mild88 customer support team for informal resolution.

If a dispute cannot be resolved informally through the support team within 30 days of submission, you may escalate the matter via written correspondence to mild88 using the contact details provided in Section 15 of these Terms.

mild88 is committed to fair and transparent dispute resolution. Game round outcomes and bet settlements that are disputed will be reviewed against the Platform's server-side logs, which shall be deemed conclusive evidence of the outcome.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute, request account information, or submit a responsible gaming request, you may contact the mild88 support team through the following channels:

The mild88 support team is available 24 hours a day, 7 days a week, and responds in English. For urgent matters relating to account security, self-exclusion, or suspected fraudulent activity on your account, live chat or Telegram are the fastest channels.